ServiceTitan is enterprise field service software for larger plumbing, HVAC and electrical contractors; it does not publish prices, and onboarding typically takes weeks. PipedHQ is built for plumbing shops with 1 to 5 trucks, at a published flat price of $79 or $199 a month, set up in an afternoon, with an AI front desk that answers and books calls included.
| PipedHQ | ServiceTitan | |
|---|---|---|
| Who it’s for | Plumbing shops with 1 to 5 trucks | Larger contractors with dispatchers and call centers |
| Price | $79 or $199 a month, published | Quote only; not published |
| Setup | An afternoon: forward your number, import your data, set rules | A guided onboarding project |
| Phone answering | AI front desk included | Call-center tools and separate AI products |
| Contract | Month to month | Typically a longer agreement |
Competitor prices are list prices as published or widely reported in November 2026, before taxes and add-ons. They change often; check each vendor’s pricing page before you decide.
What ServiceTitan does better
- Built to run dozens of techs, dispatch boards, call centers and multiple locations.
- Deep reporting, marketing attribution and a large integration ecosystem.
- Membership and service-agreement programs at scale.
If you’re growing past 15 or 20 trucks with a full office staff, ServiceTitan is built for you. If you’re the owner answering the phone from under a sink, PipedHQ is.
Where PipedHQ is different
- The AI front desk is the product, not an add-on. It answers calls and texts day and night and books into your open arrival windows under rules you write in plain English.
- Hard limits. It never books an emergency (they go to your cell), never quotes a job price you haven’t set, and never charges a card without a tap.
- Flat per shop, no per-seat fees. $79 a month for one truck, $199 for 2 to 5.
- Built for 1 to 5 trucks, including builder and new-construction billing with retainage, which is rare at this price.
Questions
How much does ServiceTitan cost?
ServiceTitan does not publish prices; you get a quote based on your shop. PipedHQ publishes its prices: $79 a month for one truck and $199 for 2 to 5.
Do I have to change my phone number?
No. You forward your existing business number to PipedHQ.
Can I try it before I switch?
Yes. The live demo is a full sample shop with no sign-up, and every new shop starts with 14 days of dry run, free, where the AI front desk shows what it would have booked without touching your calendar.
Last updated November 2, 2026.
See it with a real shop’s worth of data
No sign-up. The demo opens a sample plumbing shop with a year of jobs.